Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my correct size?

Each product page features a detailed size guide. We recommend comparing these measurements against your favorite garments to ensure a perfect fit.

Are your materials sustainably sourced?

At TENŌRE, we prioritize ethical craftsmanship. We work exclusively with suppliers who adhere to high environmental standards and fair labor practices.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase by contacting our support team.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination.

How should I care for my TENŌRE garments?

To maintain the longevity of your pieces, please follow the specific care instructions located on the internal garment tag.

When will out-of-stock items be replenished?

We often release limited-run collections. You can sign up for 'Back in Stock' notifications on the product page to be alerted of any restocks.